Customs brokerage and logistics services in Jordan

From the moment the shipment reaches the customs point to the moment it reaches your customer's door — one file, one person accountable.

The full list

Six services

Customs clearance

Import and export clearance at every point we operate — filing the declaration, following the audit, completing the release.

Transit

Cargo crossing Jordanian territory from one point to another, with the guarantees and paperwork closed out.

Land & inland transport

A carrier network moving your goods from the port or crossing to your warehouse or your customer's door.

Warehousing & storage

Receiving, devanning, storage and consolidation, with release to your customer on request.

Packing & wrapping

Packing that matches both carrier and customs requirements, by cargo type and destination.

Integrated logistics

From arrival to delivery — one file and one accountable party instead of five.

How these services connect

A single shipment usually passes through four parties: a freight agent, a customs broker, a carrier and a warehouse. Every handover between two of them is a gap where a day or a document can disappear. What costs importers most is rarely the slowness of any one party — it is the empty space between them: the declaration is ready and no truck is booked, or release comes through and the warehouse is shut.

The six services below are built to cover that whole chain under one accountability. You can take just one — and many clients do — but their real value shows when they connect: transport is booked against the expected release date rather than after it, and the warehouse knows what is arriving before it arrives.

Services by situation

You're importing for the first time

Start with customs clearance. Send the goods description, country of origin and a photo of the invoice, and we'll tell you the likely tariff heading and any approvals required before you ship — not after the shipment is standing in the yard. It also helps to read how customs duty is calculated first.

You import regularly and your warehouse is in Amman

Clearance and transport together are what actually save you money. And clearing at Amman's Al-Madouna depot rather than Aqaba may be worth weighing, so the goods arrive near your warehouse and then clear.

You run a factory importing raw materials

Temporary admission and the ITAS system are the centre of your work, not ordinary clearance. Balances and drawdown against production are what create costly discrepancies if neglected — and that is what we track.

You run an online store

Your point is the E-Commerce and Express Mail Centre in Al-Muqabalein, and the file works differently there: many small parcels rather than one container.

Your goods cross Jordan without entering it

Transit — a separate procedure with its own guarantees and a declaration that only closes on proof of exit.

The goods have landed and your warehouse isn't ready

Warehousing — somewhere for the cargo to move to on release day, which stops the storage meter.

Two services without a page of their own

Packing & wrapping · Integrated logistics

Packing & wrapping

Packing is not cosmetic. It decides whether goods arrive intact, and whether they pass inspection without objection. We pack each cargo type to suit both the carrier's requirements and the customs requirements at destination.

Packing matched to the mode — sea, air or land
Numbering and marking that matches the packing list and invoice
Separate consignments consolidated into a single shipment
Re-packing after inspection where needed

Integrated logistics

The hard part of a shipment is rarely any single step — it is those steps being split across five parties who don't talk to each other. Here it is one file: clearance, transport, storage and packing under one party that knows where your cargo actually is.

One point of contact from receipt to delivery
Release timing tied to transport timing, with no gap between them
A complete document file handed to you at the end
Coordination with your supplier or freight agent where needed

FAQ

Questions we get asked

Can I take just one service?

Yes. Many clients take clearance alone, or transport alone. But the services are designed to connect: when clearance and transport sit in one file, the carrier is booked against the expected release date — and that alone saves days of storage.

What do you need from me to start?

The goods description, the country of origin, a photo of the commercial invoice if you have one, and the point the shipment will arrive through. From those alone we can tell you the likely tariff heading, any approvals required, and which documents to ask your supplier for.

Do you work with factories and e-commerce businesses?

Yes. For manufacturers we have hands-on experience with the ITAS system and temporary admission of raw materials and machinery; for online retailers we keep an office at the E-Commerce and Express Mail Centre in Al-Muqabalein.

Send us the documents — we'll tell you what's missing

We read the invoice, certificate of origin and bill of lading, and tell you what will stop your shipment before it arrives — not after it is sitting in the yard. No obligation.

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